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Welcome to our kit club! Each month we have three fabulous kit options that are put together to inspire your creativity! Option 1- Housecalls kit this is $34.98 includes shipping this kit has several 12x12 pattern papers and Cardstock with some super fun embellishments and goodies. Option 2- Housecalls Mini this kit is $15.99 and includes shipping. This kit has several 6x12 pattern sheets of paper and Cardstock along with many other goodies that are available in the Classic Housecalls kit. Option 3- The Combo Kit which includes both the Classic Housecalls and the Housecalls Mini kit for a combo price of $44.98 a savings of $5.99 
Once you subscribe, these kits are automatically billed through paypal on that same date each month, your kit(s) will be shipped to you after your payment has been processed within 3-5 business days.  As an added bonus the first Friday and Saturday of each month,  visit the Heartstring Designs Blog and the eight design team members blogs, where there will be an endless number of inspiration using this kit. Also each and every project created will be pinned to our Pinterest Page. Instructions to projects along with pictures will not be included in the kit, however we invite you to check out our pinterest page and or blogs to take and print the inspiration that is provided each and every month. This way you have so many more options.  With 8 Craft Doctors (Design Team) and their inspiration each month you will for sure find something that suits your creative style. We will create something using the kit each month on our Heartstringdesignstv Channel! You can also use these kits for your own Mixed Media, Scrapbooking, Card Making, Home D├ęcor, Jewelry or any other papercrafting creation!  Be sure to also take the HearstringDesigns Challenges each month to show off what you created using this kit, and the current challenge. 


September 2013 Housecalls kit "Hello Gorgeous"
"Classic Housecalls Kit"

"Mini Housecalls"
(Picture coming soon)




** To Subscribe Now click on the subscription button below! We only take new subscriptions the first week of each month, so check back during those times to subscribe!  Or email your info to cutomerservice@heartstringdesigns.com to be put on the waiting list. You will be contacted the last week of the month to see if you would like to be set up on the Subscription. 
Classic Housecalls Kit $34.98
 NEW-Housecalls Mini $15.99
NEW-Combo Kit $44.98 Savings of $5.99 (both kits Housecalls and Mini)
Already a Subscriber and want to add on the mini? Click below to add the Mini Housecalls



*To find out more Information about our subscriptions, continue reading below.

*Remember there is a limited number of Kits made each month! By subscribing you are Guaranteed a kit each and every month.


Subscription VS. One-Time Purchase:
Heartstring Designs is not the only subscription kit club out there.  However, we launch a New Housecalls Kit each month that is packed full of the New Releases from Several Manufactures.
 By Subscribing to our Monthly Housecalls kit you are guaranteed a kit each month.  The kit will not be available for a “one time purchase” until the 15th of each month. A “one –time” purchase is not guaranteed to be available each month.
If a kit sells out to subscribers, NO more of that kit will be made. 
Also as a subscriber you will purchase this kit at a discounted price. As a “one-time purchase” you will pay full retail price.
Why wait just subscribe today!

When will "On-Time Purchase" be available and how do I purchase them ?
 The kit will be available to the public the third Monday of the month.  Kits will be added to the Kit button at the top of the header. If there are not any kits available then when you click on the "Kits" button you will see the monthly kit picture with a SOLD OUT underneath.  These kits will be sold at a high rate because the $34.98 price which includes shipping is for Subscribing customers only.

How long is a subscription for?
Our subscription program isn’t a Contract.  You can un-subscribe at any time, as long as it is two weeks BEFORE the launch of the next months release.  One incentive of being a subscriber is that you automatically get the kit each month, (which a lot of times is sold out), and you receive it at a discounted price.  To cancel see our Heartstring Designs Cancelation Policy.  We do not allow skipping a month. So once you sign up for a subscription, you must receive the kit each month. There will be a fee incurred if you do not pay for your kit each month without cancelling your
Subscription by the two week time period before the next kit is released .

IMPORTANT NOTE FOR ADDRESS CHANGES Because our kits are set up through auto billing each month, please send any address changes to customerservice@heartstringdesigns.com before the 5th of the month if you want it changed. Changing your address in PayPal does not work because PayPal does not send us updates each month on address changes since we don't use their services to ship our kits.

How do I pay for my Subscription and how does it work?
We use Paypal for all of our subscriptions and “one-time purchases”.  You must have an open Paypal Account in order to use our subscription auto bill program through Paypal.  If you are interested in starting a new subscription with Heartstring Designs and you try to subscribe down below but isnt allowing you to do so, it is because we are all sold out, send us an email at customerservice@heartstringdesigns.com and we will put you on the current waitlist for the next available Subscription opening and send you the information that you will need to sign up.  We only do sign-ups the first week of the month, so once we receive your request to be on the waiting list we will send you a reminder to sign up that first week.


What types of payment does Heartstring Designs take?
We use Paypal to accept payments. With Paypal you can use any major credit card, or use your checking account.
You must have a paypal account to be a subscriber.

When will my subscription begin?
If the current kit is still available your subscription will start that month. 
If not your subscription will start the following month. Or the month indicated on your waiting list email.
When will my kit be shipped?
Within one week of the date your paypal account is charged. One-Time purchases will be shipped within a week of purchase.
When will the kits be launched each month?
There will be a Blog Hop Launch Party the first Friday and Saturday of each month (Friday 3:00 am MST). You can come visit our blog to see the debut of the kit and hop from each designers blogs to see what they have created using this kit.  Each designer will create different projects each day so be sure to hop each day.  
*Note: Each designer takes the time to make as many different projects as they can using this kit.They will provide you with inspiration and some instruction each and every month.
What happens if my kit comes damaged?
We work hard for this not to happen.  However, we know that sometimes this is beyond our control. If this happens please contact our customer service department through email at customerservice@heartstringdesigns.com and we will do our best to put a smile back on your face!
Cancelation Policy: Our cancellation policy on all subscriptions is as follows: since this is a re-occurring subscription, (which means it does not end until you notify us) if at any time you wish to STOP your subscription to Heartstring Designs, simply send us an e-mail two weeks before the next kit is to be launched. For example, if you wish to cancel your sub in March, you would need to notify us two weeks before the first week of April. If it's past the 1st week , you will need to take the next months' kit  as it has already been ordered for you.
There is also cancellation fee if $10.00, only if you do not cancel by the time allotted.
Do We Ship Internationally?
Sorry Not at this time.  That is something we are looking into for the future. 
If you live outside of the US and would like to subscribe please contact us at
customerservice@heartstringdesigns.com
How do our kits ship?
These rates are applied to US customers only and are included in your subscription price.  If you are a "one-time" buyer the same rate will apply to US customers only: We ship via USPS (United States Postal Service) for US shipping. Shipping is a flat rate of $9.99 for your kit.  Rates are for US shipping inside US 48 states. We are not responsible for lost or stolen packages. Your kits are shipped via USPS and you will be sent a tracking number for your kit when it ships each month to the email address associated with your Paypal account. Please check your Spam box.
If you still have questions please contact us customerservice@heartstringdesigns.com
**Please note: On your receipt it will show as being billed from Madge's Scrappin' Lounge who is the Sister Company of Heartstring Designs****



2 comments:

Buffy Esser said...

Very informative!

Kiki Halbert said...

Good to know! I might be checking this out in more detail in a few months.